Six months ago, a difficult journey began with the decision to sell my home of 32 years. The time had finally come and with it, a flood of emotions. Because the market was in such a poor state, I decided to move my property through Nicholls Auction Co. and that’s when Kelly Strauss danced into my life. From the first, working with Kelly was a pleasure. His demeanor was unerringly pleasant and professional. In our first meeting, he patiently explained each phase of the Auctioning process. No question was treated as too small or insignificant. Whenever I had additional questions (and I had quite a few) he was always available, even after hours. During the months that followed, Kelly quickly addressed all of my worries and complaints; resolving each, to my satisfaction. In short, he leaned over backwards to accommodate a very emotional, feisty, old woman.

Finally, I would like to commend Mr. Strauss, for the sensitivity that went well beyond his job description. His genuine concern for my situation, helped me cope with the extreme sense of loss that is part of selling a lifetime home.    

Kelly, thank you. You made a near-impossible task, possible. Looking back, I can honestly say: I enjoyed the waltz.

God Bless
Luann Watson  

— You made a near-impossible task, possible.